Deliveries

All items ordered through the shop will be sent to the family's first class in the week following the placement of the order

This will depend on the items being in stock.  If we have insufficient stock to fulfil an order, we will always let you know about the delay, and ask whether you wish to wait for the goods or receive a refund to your card.  Certain items, clearly shown on their descriptions, will be subject to a custom order as they are not held in stock.

Returns

Families are free to return items, whether due to incorrect sizing or on the rare occasion of a manufacturing fault

Please unpack and check your items carefully as soon as possible after receipt, retain the packaging.  Should any items need to be returned please inform the office, carefully repack in the original packaging, and return them via the student's class.  Replacements will be sent as soon as possible.

VAT

All prices are displayed as inclusive of VAT.  However, most of the uniform and footwear that we sell falls outside the purview of VAT and the price displayed includes zero VAT for the smaller sizes, and 20% VAT for "adult" sizes.  The price you see is the price you pay.

Stripe

We accept Visa/Mastercard/Amex. Card payments are processed via Stripe, and when you "click to pay", you are immediately transferred to Stripe's own Level 1 PCI systems - your credit card details and security codes never enter our systems.